Keep an eye on our Help Center

Bradley Simpson

Keep an eye on our HC_3.jpg

Our Help Center is an important resource for anyone learning Atomic, or wanting immediate help with a question.

It highlights recent launches, for example, this month the release of scrollable areas using containers and exporting pages.

It’s also helpful for us inside Atomic to keep an eye on how the Help Center is being used, as it gives us valuable insight into areas within our UX that could be improved. For example, we’ve recently added a Getting Started Guide, for new users based on the feedback we’ve received in support.

So what articles were our most popular last month?

The top five most read articles were (with the percentage of all visits to the Help Center in brackets):

1 Animated Transitions (13%)

This is not a huge surprise, given transitions is one of the most powerful features within Atomic. As most traditional design tools don’t support animation, it’s also an area that many designers are still learning.

2 Creating scrollable areas using containers (8%)

With the recent (and hugely popular) launch of this feature, this page has seen a high number of visitors this month. We expect this to cool off over time as everyone becomes familiar with what containers are and how they can be used to mask elements or create scrollable areas.

3 Importing Assets (5%)

Many of our new users are coming to Atomic to add collaborative design and prototyping to their workflow, but hold many of their assets in traditional design tools. This article explains how you can easily import these assets into Atomic. We’re always looking for more efficient ways to help people that are making the transition, and plan to add to these in the coming months.

We also have an incredibly exciting announcement in the works that will make this area of your workflow improve exponentially.

4 Design Basics (4%)

Design basics (part of our Getting Started Guide) is one of the best place for new users to start. It covers how to set up a canvas size and introduces drawing tools and layers. We’d expect this to continue to be a popular page, especially to those relatively new to design.

5 Prototype examples (4%)

Finally, prototyping examples is one of our most popular pages. This page gives you working prototypes, that you can either copy into your ow project (and used as a starting point), or just look inside see how everything works ‘underneath the hood’. This is a great way to learn, as it is akin to to understanding the destination before you depart!

If you’re stuck on anything, or want to hone your skills, be sure to keep an eye on our Help Center.

Posted 7 March 2016

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